Customer Happiness Executive
Fancy getting involved with one of the UK’s most exciting start-ups in our brand new Sheffield office?
Further to the success of our London office we are creating a new buzz in Sheffield!
We’re looking for an awesome Partnerships Engagement Executive who’s not afraid to get stuck in.
We can’t promise a quiet life – in fact, we promise quite the opposite. We have over 400,000 members now and we’ve got UK and global expansion on the brain. It’ll always be exciting, and you shouldn’t be afraid of a challenge.
Can you picture yourself working for an innovative and disruptive start-up that was just ranked as one of The Sunday Times Top 100 Best Small Companies to work for?
We have just become the second fastest funded company on Seedrs.
You can see more about our culture here:-
What you’ll be in charge of
- Answering calls and online inquiries and helping customers make the most of their membership
- Responding to queries via email and live chat
- Reaching out to customers for feedback
- Management of customer redemptions and service needs
What we’re looking for
- Great team-working skills as well as self-motivation
- Passion for good customer experience
- Believes in our product
- Must have superior attention to detail, organisational skills, and a positive, energetic attitude
- A cool head under the pressure of meeting deadlines
- Great working culture
- Competitive salary
- Free beers on Friday plus unlimited snacks and regular team activities
- All the perks on the Perkbox platform!