Operations Executive

London, England, United Kingdom · Loyalty Bay

Description

The Company

Perkbox has built one of the UK’s most successful digital engagement platforms, offering employers a wide choice of financial, health and wellbeing perks with which to recognize and reward their employees. Headquartered in London with a new office in Sheffield, we have grown from 20 employees in April 2015 to over 180 employees and counting. Perkbox helps companies of all sizes attract, motivate and retain staff by creating a positive and supportive working culture. We are considered one of the most refreshing and innovative ways to improve employee happiness and productivity.

People are taking notice too, and recent awards include:-

We are also big believers in practicing what we preach! You can see more about our culture here:

https://www.youtube.com/watch?v=QG-X026SXoU&fe.


Loyalty Bay is part of the Perkbox family of businesses and our mission is to help businesses build better relationships with their customers.

Loyalty Bay digitises the process of rewarding customers at important touch points in the customer journey, from on boarding to purchasing, upselling and referring friends, cementing complaint resolution and rewarding long term loyalty. Loyalty Bay provides rewards for their customers in 21 markets globally.

Loyalty Bay ensures the right personalised reward is directed to the right customer at the right time.


The Role

Our Loyalty Bay team are looking for an operations superstar to help us ensure our new white label customers are on-boarded and launched on time and to the agreed launch spec. You are going to need to be excellent at managing critical paths, multi-tasking different launch schedules, talking to customers as well as a bit tech savvy to create and build the platforms. Not only that but you’ll be working with our partnerships team to help get our brilliant offers up on the platforms and make sure they are easy for our customers to use. Throw in a bit of problem solving, attention to detail and bad singing and we think you might fit right in.

1) New customer on-boarding


2) Platform Management

3) Campaign set-up

Requirements

About You

If you are super ideal you will have the following:-

Skills


Technical capabilities

Benefits

What You Get

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